Assistant Association Account Manager

София, Bulgaria
Full Time
Mid Level
#LI-HYBRID

WHY KENES:
At Kenes, we foster a family-like work environment within a global company. We understand the significance of work-life balance and strive to create an atmosphere that supports personal well-being and professional growth. We believe in empowering our employees with knowledge and skills that propel their careers forward. Join Kenes and embark on a rewarding journey where you’ll thrive both personally and professionally.

JOB SUMMARY:
The Assistant Association Account Manager plays a key role in providing administrative support to non profit associations. They will manage membership databases, and provide administrative support for projects and activities alongside providing Executive support to the leaders within the organization. This role is performed under the supervision of an Executive Director/ Manager and involves liaising with various stakeholders, including members, applicants, and board members, while ensuring the smooth execution of a wide range of tasks, projects and initiatives.

RESPONSIBILITIES:
  • Assist with the administration of the Secretariat & Liaison Office
  • Coordination of logistical requirements for digital and in-person meetings
  • Maintain membership database, processing subscriptions and managing records.
  • Serve as a liaison for member queries and maintain contact lists.
  • Coordinate member communications, member newsletters, and announcements.
  • Generate regular membership reports, including statistical analysis and contact list creation.
  • Managing the society booth at conferences.
  • General administrative duties such as coordinating payments, invoice creation and reporting
  • Support with administration of all association’s operations and follow up of projects
  • Development and implementation of marketing and communications plan, including update of information on association website, development of mailings and newsletters and other communication activities as required
  • Manage relations with 3rd parties (external service providers, grant receivers, awardees etc.) in the framework allocated by EM/ED

REQUIREMENTS:
  • University degree or equivalent with at least 2 years of experience in administrative, project management, customer service, or event coordination roles.
  • Excellent communication and interpersonal skills, with fluency in English; proficiency in an additional language is an advantage.
  • Strong service orientation and the ability to work effectively, while managing multiple tasks and meeting deadlines and budgets.
  • Highly organized with strong attention to detail, prioritization skills, and a disciplined approach to work.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and video platforms like Zoom.
  • Experience with online systems and databases such as WordPress, CRM platforms, and marketing/communication tools.
  • Proven ability to navigate intercultural relations and diplomacy in a professional setting.
  • A proactive, problem-solving mindset, with flexibility and willingness to support colleagues when needed.
  • Willingness to travel for work-related activities and events.

WHAT WE OFFER:
  • Competitive salary and full-time labor contract.
  • Flexible benefits program: food vouchers, optional additional health insurance, corporate discounts, etc.
  • Fixed working hours (Monday-Friday).
  • Hybrid working mode, excellent office location, and free shuttle bus from the metro station to the office.
  • Gifts for special occasions, fruits, massages, and yoga classes in the office once per week.
  • Real opportunities for professional development in a leading international company.
  • Friendly team culture that promotes initial and continual professional education and team collaboration.
  • Regular team events.
  • Refer a friend program.
In case you are interested in this position, please submit your CV in English. 
Only short-listed candidates will be contacted. 
All documents will be treated with the strictest confidentiality! 
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